FAQs
Using PCVdigital virtual assistant
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All UK property agents working on property transactions, no matter how big or small, need to have an AML process, register a trusted person within the company with HMRC to take responsibility for AML and be able to demonstrate both compliance and that the process is uniform across their business. As of May 2025, this includes letting agents.
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AML compliance is not optional, avoidance is not possible and HMRC can issue fines to anyone. PCVdigital reduces your administrative time and the risk of non-compliance, enabling you to concentrate on making your transactions.
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PCVdigital is the only AML platform designed for the property sector, focusing on delivering a positive customer experience and making your compliance process consistent. The platform is designed to easily integrate with your existing business process software, whilst ensuring focus on AML/KYC compliance.
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There is no rule that they need to give you any warning so having a system in place is crucial. PCVdigital gives you a consistent compliance process, with reporting available at the click of a button.
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All businesses offering estate agency services (residential or commercial) need to be registered with HMRC for supervision of AML. Businesses who don’t register are likely to receive a fine, and they must still demonstrate compliance with AML requirements. PCVdigital gives businesses the process and reporting to demonstrate compliance.